How do I register with the member price? I only see the non-member price.

• If you have already created a profile in our system, and your membership is paid up in good standing: Sign in and you will see the member price.

• If this is your first time registering with our online booking system, but you paid for membership at an earlier date: You need to create a profile before we can assign your existing membership expiration date to it. Complete the registration at the price shown, and in the Comment box let us know that you are a member. We will look up your expiration date, add it to your profile, and process a refund to your card for the difference. If your membership has lapsed, we will let you know. (If there is no Comment box, send us a reply to the confirmation email you receive after registering.)

How do I pay my membership?

Sign in to the Customer Area and click on “Membership”, follow the prompts to renew.

If this is your first time registering, Sign up, then Sign in to the Customer Area, click on “Membership” and follow the prompts to enroll in membership.

Can I register without creating a password?

No, you must create a profile with a password to register. After creating your profile, you will not have to reduplicate your contact information the next time.

I forgot my password.

Enter your email address in the Sign in window, and click on “I forgot my password”. You will be sent an email with instructions for changing it.

What if I need to cancel or change my registration for a class?

Sign in to the Customer Area and click on “Your Bookings”. Click on the booking you need to change. To change the booking to another class, click the “Change” button next to the class name. To cancel the booking, click the “Cancel My Booking” button at the bottom of the page. Cancellations may only be made up to 7 days before the start of the class to receive a refund. See our cancellation policy.

How do I pay my balance when I previously registered without paying?

Sign in to the Customer Area and click on “Your Bookings”. Click on the booking for which you want to pay. Click the “Pay Balance” button under the listing. You can also pay by check to:
9341 Mill St.
Ben Lomond, CA 95005

I logged in but I don’t see my bookings.

Sign in from this link OR scroll to the bottom of the class listings and click on “Back to the customer area”

Can I still register after the first class has taken place?

You can Book a class session online up to one week after the first class has taken place. After that time, you will no longer be able to Book that session. If you have attended the class but not registered online in time, you may fill out a Class Registration Form and submit it to the office with your payment. Missed classes will not be pro-rated.

I don’t have a credit card, can I still register online?

Yes, when you reach the Checkout screen of the booking process, choose “Pay later” in the Optional Payment section, and then send us a check, or pay cash in person.

How can I apply for a scholarship?

The Art Center has a Scholarship Fund to pay for youth classes for families in need. Find out more on this page.

How can I purchase a Gift Certificate for classes?

We have gift certificates available for either a generic amount, such as $50, or for a gift voucher for a specific class and number of people. The recipient will only need to pick a date and time, and will never see the price.  Use this link to purchase.

How do I use a Gift Certificate to pay for a class?

• Digital voucher/promotion code: Begin the registration process for the class of your choice. When you get to the section labeled Price, look for the cue, “Have a promotion or voucher code?” and click the “Enter Code” button. Then you will enter the promotion code on your gift certificate.

• Analog certificate: For a gift certificate that was purchased in-person from the gallery, choose the “Pay Later” option when completing your online registration, and write a note in the Comments section that you will be paying with a gift certificate. Bring the gift certificate with you to the first class and have the instructor take it and write up a receipt for you.